Frequently Asked Questions

Everything you need to know about your GODA beauty experience.

Are GODA products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All GODA products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also track your package directly through your account dashboard on our website.

What is your return policy for opened beauty products?

For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you have a skin sensitivity issue, please contact our support team.

Do you ship internationally?

Currently, GODA ships to over 25 countries. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your ingredients safe for sensitive skin?

We prioritize clean, non-toxic ingredients. However, we recommend checking the full ingredient list on the product page and performing a patch test before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.